Last Updated: 23rd January, 2023
Respecting your time and with the goal of providing you with the quickest possible access to the relevant passages of the privacy statement, we offer you the following summary. The summary does not replace or supersede the detailed explanations in the WOOBLE Privacy Statement so in case of doubt, please always refer to the relevant passage in the actual full statement below:
The privacy statement aims to explain what personal data is processed by WOOBLE, who uses your personal data, for what purpose, for how long, and explains what rights you have in this context.
For the purposes of this Cookies Policy:
WOOBLE does, in the form of the respective legal entity WOOBLE Software Private Limited, India. The WOOBLE Privacy Statement describes in detail which processing activities of which WOOBLE entity apply.
WOOBLE may collect various types of personal data about you when conducting its business, including:
WOOBLE processes your personal data to:
pursue its business relationships with you, including ensuring your satisfaction with and keeping you up to date on the latest news about our products and services, develop and offer you its software products, cloud and other services, protect the quality and safety of its premises, facilities, products or services, secure and, if necessary, defend its protected legal assets against unlawful attacks, assert our rights or defend WOOBLE against legal claims, ensure compliance with statutory laws and regulations applicable to WOOBLE, operate WOOBLE’s Internet pages, web offerings, or other online events including analyzing the behavior of the users, enabling you to create a user profile, benefit from an identity service and to promote and continuously improve your user experience, search you as a potential talent for WOOBLE, WOOBLE partners and others.
If you want to learn more about each of these purposes for which WOOBLE may collect, transfer, and use your personal data, including for how long your data is being retained and specific to the General Data Protection Regulation (GDPR), the legal ground on which WOOBLE is pursuing them, please refer to the full privacy statement below.
You have the right to request from WOOBLE access to, correction of, and/or the return or the deletion of your personal data. You may request from WOOBLE to restrict the access to your personal data or to exclude it from further processing. You may revoke a once given consent or object to processing activities which WOOBLE may intend to pursue in a given case. When you believe that WOOBLE was processing your personal data not in accordance with this privacy statement or under breach of applicable data protection laws, you have the right to lodge a complaint with a relevant supervisory authority. The WOOBLE Privacy Statement describes each of these rights in detail, including how you can reach us to exercise any of these rights against WOOBLE and how to identify, if necessary, the relevant data protection authority.
When conducting business and operating our various web presences and other communication channels, WOOBLE processes personal data of the people it interacts with, including customers, partners, suppliers, vendors, candidates, and any other people with whom we interact.
In any of these cases, WOOBLE may process personal data for one or more of the following business purposes:
WOOBLE processes personal data to pursue its business relationships with customers, partners, and other users to fulfill pre-contractual and contractual business relations. This may include satisfying requests, processing orders, delivering an ordered product or service, or engaging in any other relevant action to establish, fulfill and maintain our business relationships.
Products and services may include any of WOOBLE’s cloud software products, web services, apps, online-forums, webinars and events, non-marketing related newsletters, white papers, tutorials, trainings, as well as other offerings like contests, quizes or sweepstakes. When you purchase or intend to purchase products or services from WOOBLE, WOOBLE will use your personal data for this purpose. More specifically, WOOBLE may use your personal data to confirm your opening of an account, manage the contract execution, send you disclosures as may be required by law, notice of payments, and other information about our products and services. WOOBLE may respond to related inquiries, provide you with necessary support and process your feedback.
In the context of your use of our products or services, WOOBLE may communicate with you by post, email, live chat, contact forms, phone or any other medium to resolve your, a user’s, or a customer’s question or complaint or to investigate suspicious transactions. In case of telephone calls or chat sessions, WOOBLE may record such calls or chat sessions to improve the quality of WOOBLE’s services after informing you accordingly during that call and, subject to applicable law, receiving your prior consent before the recording begins.
Customer Satisfaction - Within an existing business relationship between you and WOOBLE, WOOBLE processes your personal data to help us understand how satisfied you are with the functionality and quality of our products and services, to provide you with relevant information on our latest product announcements, software updates or upgrades, events, special offers, and other information about WOOBLE’s software and services that is relevant and useful to you.
To the extent permitted by applicable law, WOOBLE may process your personal data for internal research, technological demonstration and development, and to help WOOBLE create, develop, operate, deliver, improve, upgrade or enhance WOOBLE products and services. WOOBLE may process personal data to create anonymized datasets which may then be used to improve WOOBLE’s products and services.
WOOBLE processes personal data to comply with statutory obligations. WOOBLE processes your personal data for the purpose of ensuring an adequate level of technical and organizational security of WOOBLE's products, services, online events, facilities, and premises. For this, WOOBLE will take the measures necessary to verify or maintain the quality and safety of a product or service which is owned, manufactured by or for, or controlled by WOOBLE. This may comprise the use of personal data for sufficient identification and authorization of designated users, internal quality control through auditing, analysis, and research, debugging to identify and repair errors that impair existing or intended functionality, account and network security, replication for loss prevention, detecting security incidents, protection against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such kind of activity.
If necessary, WOOBLE uses personal data to prevent criminal activities such as any form of cybercrime, the illegal use of our products and services or fraud, to assert our rights or defend WOOBLE against legal claims.
To comply with data protection and unfair competition law related requirements. Depending on the country in which the relevant WOOBLE operates, and whether you have expressly consented to or opted out of receiving commercial information, WOOBLE may process personal data necessary to accommodate your data protection and privacy choices for the receipt of such information and, when necessary to ensure compliance.
WOOBLE processes personal data for the purpose of operating, providing to you and administering your use of WOOBLE’s internet pages, web offerings, or other online events.
Certain web offerings linked to WOOBLE’s websites, including forums, blogs, and networks, require you to register and create a user profile. Through the user profile you can share personal information about you with other users, such as your name, photo, social media accounts, postal or email address, telephone number, personal interests, skills, and basic information about your company. The user profiles serve to personalize the interactions between the users and to allow WOOBLE to foster the collaboration and quality of communication through such offerings. The profile settings of the relevant web offering allow you to determine which information you want to share.
The user profile may be specific to a single web offering of WOOBLE, but it also allows you to access other web offerings of WOOBLE. It is your choice whether or not to use any of these additional web offerings. If you do, WOOBLE will make your personal data available to such other web offerings to provide you with initial access. Kindly note that without your consent for WOOBLE to create such user profiles, WOOBLE will not be able to offer such services to you where your consent is a statutory requirement that WOOBLE can provide these services to you.
If you register for an event, seminar, or webinar of WOOBLE, WOOBLE may share basic participant information (your name, company, and email address) with other participants of the same event, seminar, or webinar to promote the interaction between the participants and to stimulate the communication and the exchange of ideas.
WOOBLE processes information that relates to your visit to our web offerings to improve your user experience, identify your individual demand and to personalize the way we provide you with the information you are looking for. For this purpose, we collect information regardless of whether you register with a user profile or not.
WOOBLE processes personal data about the users of WOOBLE websites and other web offerings using cookies or similar technologies for the purposes set out in WOOBLE’s Cookie Statement.
WOOBLE is collecting and processing personal data of qualified individuals and people interested in our career opportunities from various sources. Job applicants and candidates are asked to apply via the WOOBLE Career Portal, regardless of whether this is done initiatively or in response to an advertised posting. WOOBLE collects personal data by means of the Career Portal for the purposes of carrying out the application procedures and selecting applicants.
WOOBLE collects and processes personal data for sales and marketing purposes. We aim to keep you updated on upcoming events and WOOBLE’s latest products and services. If possible, we may contact you to discuss further your interest in WOOBLE services and offerings.
To the extent allowed by applicable law, WOOBLE may contact you for feedback regarding the improvement of the relevant material, product, or service. WOOBLE may also invite you to participate in questionnaires and surveys. These will generally be designed so you can participate without having to provide information that identifies you as a participant. If you nonetheless provide your personal data, WOOBLE will use it for the purpose stated in the questionnaire or survey or to improve its products and services.
Within an existing business relationship between you and WOOBLE, WOOBLE processes your personal data to inform you about WOOBLE products or services which are similar or related to products and services you have already purchased or used. WOOBLE will inform you by email or phone about such news only as far as it is allowed by law, or if WOOBLE has collected such information in the context of the business relationship. You are entitled to object to WOOBLE’s use for this purpose at any time by selecting the opt-out option at the bottom of each marketing related approach.
WOOBLE processes information about your interactions with WOOBLE across its business areas and its offerings (your prior and current use of WOOBLE products or services, your participation in and use of WOOBLE’s web offerings, events, white papers, free trials or newsletters) to provide you with the requested products and services and to improve our personal communications with you. This data may also be used to efficiently operate WOOBLE’s business, which also includes: the automation and aggregation of data to support various analytic and statistical efforts, performance and predictive analytics and exploratory data science to support your customer journey and to fulfill such requests. To the extent permitted by law, WOOBLE may combine and use such information in an aggregated manner to help us understand your interests and business demands, develop our business insight and marketing strategies, and to create, develop, deliver, and improve our personalized communications with you.
WOOBLE processes various types of personal data about the people we interact with when conducting our business. Depending on the individual case, this may comprise the following types of personal data:
WOOBLE processes the following categories of personal data as contact data: first name, last name, email addresses, address/location (country,state/province,city), telephone numbers, and your relationship history with WOOBLE.
If you provide a Credit/Debit card number or bank details to order products or services, WOOBLE will collect this information to process your payment for the requested products or services. But this information will never be saved by WOOBLE as per RBI guidelines.
If required by statutory law or regulation, WOOBLE may process data categories like date of birth, academic credentials, identity cards or other ID numbers, geolocation.
WOOBLE processes certain user-related information, e.g., info regarding your browser, operating system, or your IP address when you visit WOOBLE’s web properties. We also process information regarding your use of our web-offerings, like the pages you visit, the amount of time you spend on a page, the page which has referred you to our page and the links on our sites you select.
WOOBLE may process your contact data as set out above and other information which you may provide directly to WOOBLE if you register for any of WOOBLE's events or other web services.
When you participate in webinars, virtual seminars, events, or other WOOBLE web services, WOOBLE may process your interactions with the relevant web service to organize the event including its sessions, polls, surveys, or other interactions between WOOBLE and/or its participants. Depending on the event and subject to a respective notification of the participants, WOOBLE may collect audio and video recordings of the event or session.
WOOBLE generally aims to collect personal data directly from the data subjects. If you or applicable law allows WOOBLE to do so, WOOBLE may obtain personal data also from third party sources. These third-party sources may include:
When we collect personal data from third party sources, established internal controls aim to ensure that the third-party source was permitted to provide this information to WOOBLE and that we may use it for this purpose. WOOBLE will treat this personal data according to this privacy statement, plus any additional restrictions imposed by the third party that provided the personal data to WOOBLE or by applicable national law.
To the extent permitted by law or based on your consent, WOOBLE may combine the information we collect either directly or indirectly about specific users to ensure the completeness and correctness of the data and to help us better tailor our interactions with you and determine the information which best serves your respective interest or demand.
WOOBLE processes your personal data only for as long as it is required:
Your personal data may be passed on to the following categories of third-parties:
Right to access, correct and delete
You can request from WOOBLE at any time access to information about which personal data WOOBLE processes about you and, if necessary, the correction or deletion of such personal data. Please note, however, that WOOBLE can or will delete your personal data only if there is no statutory obligation or prevailing right of WOOBLE to retain it. If you request from WOOBLE to delete your personal data, you may not be able to continue to use any WOOBLE service that requires WOOBLE’s use of your personal data.
If WOOBLE uses your personal data based on your consent or to perform a contract with you, you can further request from WOOBLE a copy of the personal data you provided to WOOBLE. In this case, please contact firstname.lastname@example.org and specify the information or processing activities to which your request relates. WOOBLE will carefully consider your request and discuss with you how it can best be fulfilled.
You can request from WOOBLE to restrict your personal data from further processing in any of the following events:
If and to the extent WOOBLE is processing your personal data based on WOOBLE's Legitimate Interest, specifically where WOOBLE pursues its legitimate interest to engage in direct marketing or to apply profiling in relation to direct marketing, you have the right to object to such a use of your personal data at any time. When you object to WOOBLE's processing of your personal data for direct marketing purposes, WOOBLE will immediately cease to process your personal data for such purposes. In all other cases, WOOBLE will carefully review your objection and cease further use of the relevant information, subject to WOOBLE’s compelling legitimate grounds for continued use of the information, which may override your interest in objecting, or if WOOBLE requires the information for the establishment, exercise, or defense of legal claims.
Wherever WOOBLE is processing your personal data based on your consent, you may at any time withdraw your consent by unsubscribing or giving us respective notice of withdrawal (email@example.com). In case of withdrawal, WOOBLE will not process personal data subject to this consent any longer unless legally required to do so. In case WOOBLE is required to retain your personal data for legal reasons your personal data will be restricted from further processing and only retained for the term required by law. However, any withdrawal has no effect on past processing of personal data by WOOBLE up to the point in time of your withdrawal. Furthermore, if your use of an WOOBLE offering requires your prior consent, WOOBLE will no longer be able to provide the relevant service (or services, if you revoke the consent for WOOBLE to use your profile under the WOOBLE Identity Authentication Service for multiple WOOBLE offerings), offer or event to you after your revocation.
If you take the view that WOOBLE is not processing your personal data in accordance with the requirements in this privacy statement or under applicable data protection laws, you can at any time, to the extent required by applicable law, lodge a complaint with your locally relevant data protection authority, specifically when you are located in an EEA country, or with the data protection authority of the country or state where WOOBLE has its registered seat.
Please direct any requests to exercise your rights to firstname.lastname@example.org.
WOOBLE will take steps to ensure it verifies your identity to a reasonable degree of certainty before it will process the data protection right you want to exercise. When feasible, WOOBLE will match personal data provided by you in submitting a request to exercise your rights with information already maintained by WOOBLE. This could include matching two or more data points you provide when you submit a request with two or more data points that are already maintained by WOOBLE.
WOOBLE will decline to process requests that are manifestly unfounded, excessive, fraudulent, represented by third parties without duly representing respective authority or are otherwise not required by local law.
Email should come from the registered email ID.
Persons under the age of 13 and persons who do not have full legal capacity are not permitted to use the Website. WOOBLE asks them not to provide their personal data.
Our Service does not address anyone under the age of 13.We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
You can reach WOOBLE’s data protection officer any time at email@example.com.
WOOBLE is processing your personal data for the business purposes set out above based on the following legal permissions:
WOOBLE may process your personal data for the specific processing purposes based on your prior consent.
Where we refer to GDPR Article 6.1 (f) and consequently WOOBLE’s legitimate business interest as our legal permission to process your personal data, WOOBLE is pursuing its legitimate business interests
We believe that our interest in pursuing these business purposes is legitimate and thereby not outweighed by your personal rights and interest to refrain from processing. In any of these cases, we duly factor into our balancing test:
the business purpose reasonably pursued by WOOBLE in the given case,
the categories, amount and sensitivity of personal data that is necessarily being processed,
the level of protection of your personal data which is ensured by means of our general data protection policies, guidelines, and processes, and the rights you have in relation to the processing activity.
When pursuing business relationships with customers, partners and others, WOOBLE may be processing personal data based on:
When operating its internet pages, web-offerings or other online events ("web-services") and depending on the respective operating purpose, WOOBLE is processing your personal data on the basis of the following legal permissions:
GDPR Article 6.1 (b) and (f) to provide the web services and functions, create and administer your online account, updating, securing, troubleshooting the service, providing support, improving, and developing the web service, answering and fulfilling your requests or instructions, (legitimate interest to efficiently perform or manage WOOBLEs business operation)
GDPR Article 6.1 (c) and (f) to manage and ensure the security of our web services and prevent and detect security threats, fraud or other criminal or malicious activities and as reasonably necessary to enforce the web services terms, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems (legitimate interest to efficiently perform or manage WOOBLE’s business operation and assert or defend itself against legal claims)
GDPR Article 6.1 (a) if it is necessary that we ask you for your consent to process your personal data
or equivalent legal permissions under other relevant national laws, when applicable. Cookies and similar tools
When tracking and evaluating the usage behavior of users of our web services by means of cookies or similar technologies, WOOBLE is processing your personal data on the basis of the following legal permissions:
When collecting personal data about you from third-parties, the legal basis for the collection by WOOBLE may be based on: