Job Title: Customer Support Executive – Inbound Voice Process
Location: Bhubaneswar (Work from Office)
Shift: 24/7 Rotational (Female shift window: 7 AM – 9 PM)
Working Days: 6 days/week | 9-hour shifts
Key Responsibilities:
• Handle inbound/outbound customer calls
• Resolve queries and provide accurate information
• Document interactions and escalate issues as needed
• Maintain customer satisfaction and support team targets
Eligibility:
• Freshers or candidates with 6+ months BPO experience
• Strong communication skills in English
• Customer-oriented, problem-solving mindset
• Flexible with rotational shifts, weekends, and holidays
Important:
• Must attend a WALK-IN interview in Bhubaneswar if shortlisted
• Answering the initial interview call is mandatory
Apply only if you meet the criteria and compensation expectations.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• English (Required)
• Hindi (Preferred)
Location:
• Bhubaneshwar, Orissa (Required)
Work Location: In person
Speak with the employer
+91 6370721310
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