Vikram Jain
UX/UI Designer | Blending creativity with functionality.
Currently: Customer Portal Revamp
✨ My Journey So Far
2018 – B.Des in Interaction Design at UPES Dehradun
Specialized in Interaction and UI design.
2022 – Coursera UX Research Certification
Completed certification in UX Research.
2023 – Fitness Tracker App UI
Designed a fitness app focused on usability.
2023 – Customer Portal Revamp
Redesigned customer portal for better retention.
🧩 Proof of Work
Customer Portal Revamp
In this project, I worked on revamping the customer portal for a prominent client in the e-commerce industry. The client’s portal had received feedback regarding poor usability, difficult navigation, and an outdated design that did not align with modern user expectations. I conducted comprehensive user research, including surveys and user interviews, to identify pain points. Based on this research, I designed a more intuitive user interface that allowed customers to easily access order history, track shipments, and manage their personal information. The new design also focused on reducing the number of clicks needed to complete actions, optimizing the flow, and simplifying account management tasks. I used Sketch and InVision to create high-fidelity mockups and interactive prototypes, which were tested with users to validate the design before implementation. The revamp resulted in improved user satisfaction and higher engagement, with users finding it easier to navigate and complete tasks on the portal.
Read more →
Fitness Tracker App UI
As a UX/UI Designer at Quantum Leap Pvt Ltd, I was tasked with designing a clean and functional user interface for a fitness tracking app aimed at helping users monitor their physical activity, track their daily steps, calories burned, and overall fitness progress. The challenge was to design a UI that was not only aesthetically pleasing but also highly functional and easy to navigate, especially for users who were not particularly tech-savvy. After thorough user research, I created a minimalist design, focusing on clear typography, intuitive icons, and a color palette that promoted a sense of health and vitality. Using Figma, I designed interactive screens, from the home dashboard to detailed activity logs. Each design was iteratively tested with users to ensure ease of navigation and quick access to key features. This project ultimately contributed to a significantly improved user experience, leading to higher user engagement and retention.
Read more →