SAMATA BAG
Featured project
PulseOS: AI-Powered Hospital Command Center
Hospitals often struggle with long patient waiting times, inefficient queue management, and limited visibility into real-time operations. Staff must manually track patient flow, doctor availability, emergency cases, and resource utilization across multiple systems. This leads to delayed care, overcrowded waiting areas, poor patient experience, and inefficient resource allocation. Existing solutions provide fragmented data but lack a centralized intelligence platform that enables hospital administrators to make fast, data-driven decisions. Process We began by analyzing common operational challenges faced by hospitals, including patient congestion, emergency prioritization, and inefficient doctor allocation. We designed a centralized command-center dashboard to provide real-time visibility into hospital operations. Multiple dashboard layouts were prototyped before selecting a data-dense yet intuitive interface. We initially experimented with simple queue monitoring, but it lacked actionable insights. The solution evolved to include AI-powered health scoring, patient prioritization, queue analytics, doctor availability tracking, and operational performance metrics. Continuous iterations focused on improving usability, responsiveness, and information hierarchy to ensure administrators could identify bottlenecks within seconds. Results PulseOS successfully provides a unified operational view of hospital activities through a real-time command center. Administrators can monitor patient queues, doctor workloads, emergency cases, average wait times, and overall operational health from a single interface. The platform improves visibility, enables faster response to bottlenecks, supports data-driven resource allocation, and enhances hospital efficiency. The system demonstrates how modern analytics and intelligent monitoring can streamline healthcare operations while improving patient experience. Reflection Given additional development time, I would integrate real hospital datasets and live patient management systems to validate the platform at scale. I would also add predictive patient inflow forecasting, automated staff scheduling recommendations, and mobile notifications for operational alerts. Further usability testing with healthcare administrators would help refine workflows and improve decision-support capabilities for different hospital environments.