Queue Cure – Real-Time Clinic Queue Management System

Many clinics in India still rely on paper token slips and manual queue management. Patients often wait for long periods without knowing when they will be called, leading to frustration and repeated inquiries at the reception desk. Receptionists are forced to manage the entire queue manually, increasing the chances of mistakes and inefficiencies. The challenge was to create a simple, real-time digital queue system that provides transparency for patients and operational efficiency for clinics. The solution needed to instantly synchronize updates between receptionists and patients, calculate wai Process I started by identifying the two primary users of the system: receptionists and patients. Receptionists needed a fast and mistake-proof interface to manage patient flow, while patients needed visibility into their queue position and estimated waiting time. I designed the application around two separate interfaces: a Receptionist Dashboard and a Patient Waiting Room. To enable instant synchronization between both screens, I chose Supabase Realtime, which allowed database changes to be broadcast automatically to all connected clients. The queue logic was built around token numbers and average consultation time. Instead of using hardcoded values, wait times are calculated dynamically based on the number of patients ahead and the configured consultation duration. During development, I focus Results The final solution successfully delivered a real-time clinic queue management system with instant synchronization between receptionist and patient interfaces. Queue updates are reflected across all connected devices without requiring page refreshes. Key outcomes achieved: * Real-time queue synchronization using Supabase Realtime. * Dynamic wait-time estimation based on actual queue data rather than hardcoded values. * QR code access for patients to join the waiting room quickly. * Voice announcements for improved accessibility and patient experience. * Analytics dashboard for better receptio Reflection If I had additional time, I would focus on expanding the solution from a single-clinic queue system into a more complete clinic management platform. Future improvements would include: * Multi-doctor support with separate queues for each consultation room. * Appointment booking before arrival to reduce waiting times further. * SMS and WhatsApp notifications when a patient's turn is approaching. * Queue prediction using historical consultation durations instead of a fixed average time. * Role-based authentication for receptionists and clinic administrators. * Advanced analytics and reporting t