Sudhagar M

QueueFlowPro

76% of India's 1.5 million clinics still run on paper token slips and shouting. Patients wait 2–3 hours with zero visibility into when they'll be called. Doctors have no dashboard. Receptionists manage everything from memory. Process The workflow begins at the Receptionist Control Panel, where a staff member interacts with the glassmorphic interface to generate a new patient token based on the required department prefix (e.g., General Medicine). This action instantly creates a record in the SQLite database. In real-time, the backend broadcasts this update using Socket.IO, which immediately pushes the new state to the other display components. Simultaneously, the large-format Lobby TV Display updates its "Waitlist" view. A double-note chime sounds via the Web Audio API from the speakers, and the built-in Text-to-Speech (TT Results QueueFlowPro digitizes clinic queue management by replacing paper tokens with a real-time system. Receptionists can add patients and manage queues, while patients view live token status and estimated wait times. Instant synchronization reduces confusion, improves transparency, enhances operational efficiency, and delivers a better patient experience through a simple, scalable full-stack solution. Reflection QueueFlowPro differs from traditional queue systems by providing real-time synchronization between receptionist and patient views. Instead of relying on paper tokens and verbal announcements, patients can track their position, tokens ahead, and estimated wait time live. The solution is lightweight, affordable, and designed specifically for small clinics, improving transparency, reducing receptionist workload, and enhancing the overall patient experience.