Tanuj Sharma

Queue Cure – Real-Time Clinic Queue Management System

1. Small clinics still manage queues manually. 2. Patients repeatedly ask reception about their turn. 3. Waiting room displays are often not live. 4. Doctors and receptionists lack real-time visibility. 5. Patients cannot estimate waiting time. Process 1. Queue Cure digitizes the entire outpatient queue. 2. Receptionists issue tokens instantly. 3. Waiting room displays update automatically. 4. Patients track their token in real time. 5. Wait time is calculated using actual historical data. Results 1. Reduced receptionist interruptions. 2. Better patient experience. 3. Transparent queue visibility. 4. No manual refresh required. Reflection While the current system provides real-time queue tracking and wait-time estimation, future iterations would focus on more accurate predictive wait times, appointment integration, multi-clinic support, and operational analytics for healthcare administrators.